Scheduled Maintenance - Leopard Server (Resolved)
  • Priority - High
  • Affecting Server -
  • The network switch your server is connected to will need to be rebooted to correct a software issue. We will also be taking advantage of this time to upgrade switch settings to improve performance. The reboot should take less than two minutes to complete. During this time your server will continue running but be inaccessible.

    This maintenance will take place at 1 AM this coming Thursday, May 26th, 2011, CDT. This is equivalent to 06:00 UTC 2011-05-26. This time was chosen to have the least possible impact on the majority of customers affected. If this maintenance is delayed for any reason we will notify you as soon as possible and provide a new schedule.

    We sincerely apologize for any inconvenience this causes. We will use best practices to ensure minimal downtime for the switch. Thank you for your understanding, and do not hesitate to email us if you have any questions concerning the maintenance.

  • Date - 05/26/2011 00:00 - 12/10/2011 11:29
  • Last Updated - 05/20/2011 17:30
Network Issues due to DDOS (Resolved)
  • Priority - Critical
  • Affecting Server -
  • Our current provider is currently experiencing a DDOS attack and this is causing leopard and snowleopard to experience issues when trying to load web sites. Our Datacenter is already on scene working as quickly as they can to try and redirect the traffic so that our servers will come back online. We hope to have this issue resolved shortly. Thank you for your patience.

  • Date - 01/26/2011 21:19 - 02/02/2011 15:32
  • Last Updated - 01/26/2011 21:20
Network Rack Switch Maintenance (Thursday, Ap (Resolved)
  • Priority - Critical
  • Affecting Server -
  • Network Rack Switch Maintenance (Thursday, April 08, 2010 between 11PM and 11:59PM CST(05:00 - 05:59 GMT)

    Summary of Maintenance:

    The rack switch that provides network connectivity to your server will be rebooted in order to provide a firmware upgrade. This upgrade is essential to providing continued performance and reliability to your server's network connection. Best practice and procedures will be employed throughout the maintenance and we would like to ensure that all relevant clients are aware of the activity.

    Customer Impact:

    During this maintenance you will notice a brief interruption while the network rack switch reboots. This interruption should last no longer than three to five minutes in order for your server to regain connectivity. All data and customer services will remain active, however the network will be unreachable during this time.

    This will effect server:


    We apologize in advance for any inconvenience this may cause.

  • Date - 04/08/2010 00:00 - 04/12/2010 12:32
  • Last Updated - 04/06/2010 23:14
puma file system check (Resolved)
  • Priority - Critical
  • Affecting Server -
  • We are currently running a file system check on PUMA to determine if there is an issue with the file system.

  • Date - 01/14/2010 17:22 - 01/14/2010 18:40
  • Last Updated - 01/14/2010 17:23
PUMA server migration to LEOPARD (Resolved)
  • Priority - High
  • Affecting Server -
  • Due to ongoing issues with the file system on PUMA, we have purchased new, more powerful hardware and will be upgrading all accounts on the PUMA server to the new LEOPARD server. We are handling all site moves internally. If we do require any work on your part, you will be notified ahead of time.

    We do appreciate your patience during this matter and apologize for any inconvenience caused by this.

  • Date - 01/14/2010 17:20 - 01/18/2010 23:51
  • Last Updated - 01/14/2010 17:22

Server Status

Below is a real-time overview of our servers where you can check if there's any known issues.

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